424 Broadway Ave.
Bedford Ohio, 44146


Mon-Wed, Fri: 9AM - 6PM
Thu: 9AM - 8PM
Sat: 9AM - 4PM

Customer FAQs

As a current ABC MotorCredit Customer, you may have questions. We've compiled some of the most commonly asked questions from our customers to help you. Still need help? Reach out to our friendly team today!

Credit & Loan Management

Typically a vehicle loan is one of the largest lines of credit that a person has. Making on time payments on one of your largest trade lines is very likely to help improve your credit

We offer simple interest loans, and we have no pre-payment penalty. You can pay your loan off at any time with no extra fees, and you will save money in interest by doing so.

Every situation is different, so we don’t have one easy answer for this, but on time payments help and a low balance helps. The majority of our customers are repeat or referrals of current customers.

Payments & Fees

If you need to change your due date, please contact your account manager to discuss your options.

A late fee is assessed after you are more than 10 days past due.  However, the loan has no grace period.

The best way to do this is to set your account up on AutoPay. Not only will you avoid a processing fee, but since the payment comes out of your account automatically, you don’t ever have to worry about late fees. Click here for more info.

This represent the fee for the convenience of paying by phone with an account manager.  You can avoid this fee by signing up for autopay.

Communication & Support

Call us on the phone at 330-848-8300
Email us at info@DBSFin.com
Stop by for a face to face chat at 3081 Gilchrist Rd. Suite 110 Akron Ohio 44305
Get useful information from our Facebook fan page.
Respond to one of the surveys that we send out. These help us to improve your future experience.
Sign up for automatic recurring deductions from your checking, savings, or debit account with AutoPay. This can eliminate contact from us, reduce your stress, and help you to rebuild your credit.

Vehicle Support

Call the Lisa Warranty Company at 866-553-2688.

We feel communication is the key to every good relationship. We have a few different programs designed to help people that fall on hard times. Contact DBS Financial to see how we can help you.
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